darkphoenix @jonas@evilcyberhacker.net

I think I might have just had the most oddly uncomfortable experience of cancelling a contract in recent memory. So they wouldn't let me cancel by email, because they have this weird online process that still involves calling someone they have instead. Fine. So I kick it off online, only to be told I can't. I call the hotline instead, get a guy who asks why and I answer "you're going to more than double my monthly rate after the first 24 months and you didn't make me any decent offer to pay less" and he's like "fair, but for some reason I can't cancel for you, have you tried doing it online?" At this point I feel mildly like screaming. So just as a last shot before I write a letter, I call their dedicated cancellation hotline, where I get this guy who tries to get on this overly personal rapport and does finally make me a new offer, but that is still 60% more than I'm currently paying and *still* more than they ask for that same contract with new customers. I tell him as much, and he spends the next five minutes trying to convince me that any alternative I could step down to would definitely reduce my quality of service until he finally takes my answer and cancels the contract. Ugh, I hate people a bit.

So, "Bitcoin", "cryptocrash", and "Rothschild" are trending on German Twitter, but despite my initial fears they are in fact wholly unrelated. What a world we live in. (I should just stop looking over there, as it is I only end up on the bird site because I click links...)